Privacy Policy

SVB Tech Labs (“we,” “our,” or “us”) operates Grupdo. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Grupdo.

1. Information We Collect

We collect information you provide directly, including:

• Account information: name, email address, and password when you register.
• Profile information: display name, avatar, and status message.
• Communications: messages, files, and other content you send through Grupdo.
• Usage data: how you interact with the app, features used, and actions taken.
• Device information: device type, OS version, and app version for debugging.

2. How We Use Your Information

• To provide, operate, and improve the Grupdo service
• To send you notifications about activity in your workspace
• To authenticate your identity and secure your account
• To respond to support requests
• To detect and prevent abuse or security incidents
• To comply with legal obligations

3. Data Storage & Security

Your data is stored on secure servers hosted on Google Cloud Platform in India (asia-south1 region). We use industry-standard encryption (TLS 1.3) for data in transit and AES-256 for data at rest. Access to production data is restricted to authorized personnel only.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: third-party tools that help us operate Grupdo (e.g., cloud hosting, push notifications).
• Legal requirements: if required by law or to protect the rights and safety of users.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a machine-readable format

To exercise any of these rights, contact us at hello@svbtechlabs.com.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your personal data is removed within 30 days. Some data may be retained longer where required by law.

7. Children's Privacy

Grupdo is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification. Your continued use of Grupdo after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy, contact:
SVB Tech Labs
Email: hello@svbtechlabs.com